With profound experience in big data and advanced analytics, Opus empowers banks and financial institutions to accelerate incident discovery, root-cause analysis, and resolution. Opus facilitates proactive incident prediction, resource planning, impact minimization, and remediation by integrating AI into IT operations.
Complex and dynamic IT environments: Inefficiencies in managing and monitoring complex and ever-evolving IT environments
Alert fatigue: A large volume of notifications leads to poor prioritization and slows down issue resolution efficiency
Incident resolution time: Limited visibility into the root causes of incidents adversely impacts the mean time to repair (MTTR)
Capacity planning: Inability to optimize resource utilization and capacity planning without adequate data and analytics
With snowballing complexity across IT operations due to massive hardware and software technology evolution, IT departments are overwhelmed with incident alerts. Opus enables intelligent prioritization, swift root-cause analysis, and resolution by integrating AIOps architecture into IT processes. Our AI-powered incident management automation helps reduce MTTR, minimize downtime, eliminate alert fatigue, and ensure adherence to SLOs at scale. Opus helps organizations identify the right approach to embed flexibility and continuity in IT operations improvement with advanced techniques for model-training and evaluation.
Our AIOps Services Include
Intelligent monitoring and alerting: Expediting incident detection and response with intelligent monitoring and alerting based on advanced machine learning algorithms
Root cause analysis: Fostering proactive anomaly identification and resolution with advanced detection and root cause analysis
Predictive analytics and forecasting: Optimizing resource utilization and capacity planning with predictive analytics to anticipate potential incidents
Automation and remediation: Automating mechanical tasks such as ticket creation and incident escalation to allow IT teams to focus on strategic problem-solving
Performance optimization: Optimizing IT processes by identifying areas of improvement and recommending tasks for automation and tuning
Opus Delivers Higher Efficiency with Proactive AIOps Services
Reduces MTTR and improves service availability by reducing alert fatigue and improving incident management
Minimizes incident impact with proactive detection, root-cause analysis, and future prevention
Enhances resource utilization by leveraging predictive analytics to reduce costs and improve performance
Streamlines the process for improved overall operational efficiency with intelligent automation
Improves agility and responsiveness to foster flexibility and agility in IT operations
Fosters a culture of continuous improvement and optimizations leveraging data-driven insights
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READ NEWSLETTERVIEW ALLFrequently asked questions
AIOps platforms leverage machine learning and big data to analyze massive data from diverse sources at scale. Proactive, personalized, and dynamic insights facilitate the enhancement of IT operations.
Key stages of AIOps are – data collection and model training, automated fault detection and triage, expedited response and remediation, and continued learning.
AIOps platforms start by aggregating and cleaning up siloed data from across IT functions. Next, the data is assessed for pattern formation, anomaly detection, and insight generation to optimize IT operations.
AIOps improves MTTR, reduces operational costs, and enhances collaboration, observability, and measurability of DevOps, ITOps, governance, and security functions.
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