News!: Join An Exclusive Webinar Series to Gain Actionable Insights for Payment Transformation in 2024. Know More
News!: Join An Exclusive Webinar Series to Gain Actionable Insights for Payment Transformation in 2024. Know More

Digital Commerce

Transforming Business Operations with Digital Commerce Strategies

With over 26 years of deep experience in the modern payments space, Opus orchestrates digital commerce transformation for businesses to stay ahead of the curve with cutting-edge technology solutions. Opus’ integrated solutions enhance security, customer experience, resource utilization, and fraud prevention for cloud-based B2C and B2B digital commerce transition.

Key Challenges Faced by Businesses in Implementing Digital Commerce

User using digital commerce options to shop online
Icon representing online shopping zone

Complex security measures to protect customer data and the system from snowballing cyberthreats across touchpoints and vulnerable surface area of the cloud-enabled digital commerce systems

Icon representing bad review expression

Difficulties in understanding customer preferences, anticipating their needs and replicating in-person interactions through digital experiences seamlessly

Icon representing settings in mobile

Lack of expertise for mobile optimization through responsive and user-friendly interfaces and maintain consistent experience across digital platforms

Icon representing Global share

Incompetency in instilling trust and maintain the integrity of the digital ecosystem to minimize chargebacks, frauds, and refunds

Icon representing warning symbol

Poor customer experience and card abandonment due to payment failures and technical glitches

Icon representing cashless payment mode

Challenges in ascertaining and integrating localized payment methods across geographical locations

Enabling Products and Services Delivery through Digital Channels

With the rapidly changing consumer behavior and proliferation of digital modes of transactions, digital commerce has become indispensable to ensure business relevance and growth. Opus, enables strategic adoption of mobile and social commerce techniques to help businesses break geographical barriers. Our broad ranging commerce as a service offerings, include online transactions, electronic payments, and digital marketing strategies to facilitate commercial activities. The extensive experience of experts at Opus drives the designing and building of API-based digital commerce solutions, such as a digital commerce platform, payment integration, consultations, and much more.

Our Digital Commerce Services Include

Icon representing transformation in Digital Commerce

Facilitating the designing and building of modern digital commerce platforms with integrated catalog management, payment gateways, order processing, inventory management, and CRM.

Icon representing Microservices

Identifying the functionalities and associated microservices for implementing API gateways as a unified customer entry point and routing the requests adequately

Icon representing Automation settings

Automating the process through orchestration for effective digital commerce management

Icon representing the customers rating

Integrating the digital commerce platform with other systems and services to improve efficiency and streamline operations to enhance customer satisfaction

Icon representing payment gateway options

Integrating payment gateways, intelligent routing mechanisms, and analytics to ensure security, compliance, and multi-mode transactions

Icon representing UX design

Curating seamless user experiences by providing UI/UX designing and development consultation backed by analytics and business intelligence solutions

Icon representing growth in trends

Leveraging customer behavior and market trends data with advanced tools and techniques to optimize marketing and expansion strategies and decision-making

Icon representing Fraud detection

Enabling fraud detection and prevention with real-time transaction monitoring, ML-powered configuration, and blocking/unblocking suspicious MIDs

Opus Delivers Transformative Benefits with Digital Commerce Solutions 

Icon representing digital wallets

Facilitates seamless transactions with diverse payment methods instilling trust and confidence among customers

Icon representing application settings

Leverages data and analytics to curate customized consumer journeys and offer product and service recommendations according to individual preferences

Icon representing fraud prevention strategies

Enables more accurate and proactive fraud detection and prevention to enhance the overall security of the system and minimize financial loss

Icon representing digital commerce practices

Provides access to specialized expertise through consultations for support, training, monitoring, and management of digital commerce platforms

Icon representing solutions between hands

Empowers businesses to establish global presence with effective use of digital outreach solutions

Icon representing rise in growth

Enhances successful transaction percentage to increase revenue and customer lifetime with the products or services provider

Orchestrates microservice integration to foster flexible building and upgrading mechanisms for the digital commerce platform

Icon representing latency in Digital Commerce

Improves performance with reduced latency, enhanced user experience, and better fraud prevention

Recommended Resources To Explore

Frequently asked questions

Digital commerce is the next iteration of e-commerce, it involves buying and selling goods and services through digital systems. It includes digitization of all aspects of commercial activities, including, transactions, marketing, customer service, and market analysis.

B2B product, services, and payment transactions without human interaction is one of the most common examples of digital commerce.

The eight unique features of e-commerce are – ubiquity, global reach, standardization, richness/diversity, interactivity, information density, personalization, and social technology.

A digital commerce platform is a technology solution to sell, distribute, and manage sales, omnichannel marketing, and operations through cloud-based software and services.

Digital commerce is a part of the massive cultural change taking place globally due to the penetration of the internet and smartphones and changing consumer preferences. It enables businesses to maintain relevance in the increasingly interconnected digitizing world.