With immense industry experience in defining the digital transformation roadmap for legacy financial institutions, Opus facilitates retail and commercial banks to modernize their business models through technology intervention. Our customized services for commercial and retail banking solutions foster improved customer experience through innovative products and efficient processes.
Maintaining seamless experiences and security throughout digital transformation via multi-channel integration
Nee for technical expertise to deliver personalized, unified, and accelerated products and services across touchpoints
Disruptions introduced due to the proliferation of FinTechs and innovations to address the changing preferences and needs of customers
Ensuring compliance in the digital space at par with branch banking which is losing customer preference
Competition from alternative and digital lending sources better aligned with the changing economic environment
Complexities in navigating international regulations while managing risks and ensuring accelerated cross-border transaction completion
Difficulty in integrating environmental, social, and governance (ESG) considerations to deliver sustainable commercial banking services
Delayed cash-flow visibility and inadequate security measures create performance bottlenecks
The burgeoning of NBFCs, FinTechs, and other financial services providers in the globalizing digital banking space has intensified the competition and need for a digital transformation of retail and commercial banking services. Opus empowers banks to offer highly secure, personalized, and unified retail banking experiences by integrating diverse channels and platforms and analyzing retail banking trends. Our commercial banking transformation services enable stakeholders to deliver tailored products and solutions to meet the specific needs of businesses, corporations, and institutions.
Our Commercial and Retail banking Services Include
Integrating secure mobile and digital payments with a customer-centric approach to operational intelligence across middle and back offices
Automating Branch banking with self-service solutions like digital banking and kiosks
Facilitating personalization and self-management of finances through user-friendly budgeting, expense-tracking, and financial goal-setting tools
Delivering unified experiences across digital touchpoints and platforms to all customers
Reducing manual intervention for faster customer onboarding
Leveraging API-based integrations to empower fintechs and banks to offer open banking services by renovating legacy IT architecture
Enabling AI-powered risk management and fraud prevention with superior assessment and alerting techniques
Offering transformational digital lending and cash management services with interactive and user-friendly interfaces
Opus Modernizes Retail and Commercial Banking
Enables third-party developers to create innovative solutions and drives seamless integration with existing systems
Facilitates the deployment of faster and cost-effective services at scale by renovating banking technology
Improves customer satisfaction and experience by expediting customer onboarding via modern digital platforms
Enhances credit risk assessment, fraudulent activities detection, and provides real-time alerts for suspicious transactions by employing AI-based solutions
Streamlines loan application processes by leveraging data-driven credit assessment that enables quicker approvals
Automates payment processes, fraud detection, and customizes reporting for real-time visibility of cash flows
Elevates risk management by imbibing transparency and security in cross-border transactions and reducing processing times
Facilitates dynamic and flexible financing with improved terms of liquidity management
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READ NEWSLETTERVIEW ALLFrequently asked questions
A comprehensive banking initiative leveraging technologies enabling banks to offer equitable services to retail and commercial clients.
While retail banking focuses on serving individual customers, individuals, families, communities, and small businesses, commercial banking provides services to larger and more organized clients such as enterprises, large companies, government entities, and institutions.
The 5 main functions of a commercial bank are mobilization of savings, supply of finance, creation of liquidity, facilitating the development and growth of the economy, and subsidiary functions, such as credit cheques, ensuring the safety of valuables, managing risks, facilitating shares sale and purchase, etc.
The key objective of commercial banks is to ensure liquidity and provide capital in the financial markets to facilitate economic growth.
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