News!: Opus Technologies Launches FinGeniusAI Solutions – An Open Innovation Platform for Building Future-Ready Solutions.. Know More
News!: Opus Technologies Launches FinGeniusAI Solutions – An Open Innovation Platform for Building Future-Ready Solutions.. Know More

SRE services

Building Resilience and Trust across Product Development Environments

With extensive experience in the spectrum-wide commerce and payments domain, Opus enhances the stability and reliability of product development operations for banks, FinTechs, and credit unions. Opus’ SRE service module integration solutions enable well-rounded monitoring and observability to enhance operations, incidence management, capacity planning, and resource utilization.

Key Challenges Faced by FinTechs

Technologies and Services
Bad Quality Symbol

Deterioration of customer experience and satisfaction due to poor system reliability and longer downtime

Common Challenges in SRE services

Challenges in ensuring scalability while marinating quality and availability as load or demand on the system increases

troubleshooting Page

Delays in troubleshooting due to ineffective tools and unstructured approach to incident management

Inefficient systems

Using infrastructure resources in a cost-effective and efficient way requires observability and optimization practices.

Enabling High Availability and Performance across IT Operations

With the snowballing of cloud-based business infrastructures, ensuring reliable and scalable operations can be challenging for businesses. Opus facilitates capacity building, resource optimization, and performance enhancement through superior SRE services. Leveraging automation with cutting-edge tools, Opus enables system-wide observability for building effective incidence management plans with a proactive approach to identify vulnerabilities and expedite root-cause analysis and resolution in the case of an occurrence. Opus helps businesses incorporate business continuity strategies and self-healing capabilities to minimize downtime and conduct comprehensive post-incidence reviews.

Our SRE Services Include

SRE Services Monitoring

Monitoring and observability: Implementing and integrating monitoring and observability solutions to track key system performance metrics such as availability and reliability.

Document Evaluation

Incident management and response: Establishing and implementing incident management practices conducting post-incident reviews and implementing improvements.

Scalability View and Analysis

Capacity planning and scalability: Designing scalable architectures aligned with capacity planning by assessing system requirements and workloads to handle increased demand

Performance metrics

Performance optimization: Optimizing performance by eliminating bottlenecks and providing system improvement recommendations.

Automation in payment processing infrastructure

Automation and tooling: Use automation and tooling for deployment pipelines and configuration management to reduce manual toil, and enable self-healing capabilities

Disaster Recovery Management

Disaster recovery and business continuity: Minimizing the impact of outages or failures by expediting disaster recovery and developing business continuity strategies

Opus Ensures Reliability and Availability with SRE Managed Services


Enhances reliability, enhances availability, and reduces downtime by proactively identifying and mitigating potential incidents

Performance measures and metrics

Improves performance during high loads ensuring scalability and improved system usage

Innovative Ideas and Solutions

Expedites incidence response and resolution with well-defined processes to detect, assess, and minimize impact on business operations.

Resources used in payment systems

Optimizes resource utilization by using cost-effective measures to rightsize the infrastructure and resource consolidation

Chart View and Analysis

Facilitates data-driven decision-making leveraging SRE-enabled monitoring and observation capabilities to analyze data and generate actionable insights

Role of Technologies used in Continuous Improvement and Development

Continuous improvement through post-incident reviews and feedback loops

Recommended Resources To Explore

Frequently asked questions

Site reliability engineering combines system and software engineering to build and run large-scale, massively distributed, and fault-tolerant systems essential for financial services. The approach uses automation, monitoring, and proactive management to ensure the reliable and uninterrupted availability of critical platforms and services.

The major activities of an SRE are – building software to help DevOps, ITOps & support teams; fixing support escalation issues; optimizing on-call rotations and processes; documenting trivial knowledge; and conducting post-incident reviews.

SRE analyses a site’s infrastructure, processes, and operations to ensure the site’s availability and safety effectively and efficiently of the software production environment.

The key principles of SRE are monitoring the company’s digital infrastructure and notifying the team of any issues, identifying incidents and conducting root-cause analysis, implementing the incidence response plan, and reporting, streamlining processes through automation and tooling, predicting and planning capacity building to address the future organizational demand, and facilitating smooth collaboration among various business functions to ensure reliability, scalability, and security.

The top priority of SRE is to ensure reliability with automation to reduce downtime and risk, and improve performance and security.